Returns & Exchanges
At Twin Treats, we want you to love your new fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Whether it's a fit issue or a change of heart, our goal is to ensure your shopping experience remains effortless and stylish.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unwashed and unworn garments back into their original packaging, ensuring all designer tags and hygiene seals are intact.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing